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HugoMRM is a new breed of customer experience agency, formed from the merger of Hugo & Cat and MRM UK.

We create next-level experiences that help brands get ahead — and stay ahead.

We help businesses realise more value from their customers, data and technology. Through connected experiences that are more personal. More distinctive. And more adaptable.

The result? Enduring customer relationships that drive long-term growth.

Our Capabilities

01

Next Level Experience Design

Research & Insight
CX Strategy
UX & UI Design
Service Design
Experience Optimisation

02

Next Level
CRM & Loyalty

1:1 Engagement
Demand Generation
Loyalty & Retention
Marketing Operations
Data Science & Analytics

03

Next Level
Data & Technology

Technology Consulting
Martech Platforms
Al & Cloud Services
Engineering & Integration
Commerce Solutions

© 2024 HugoMRM